TM
Tebogo M
1 reviews | Active since Aug 2013
27 Jun 2018, 09:38
long Que
On the 16 June i were to Soshanguve crossing game to buy 2l of cold drinks only 3 till were open in a long Que when i ask them they are on lunch. i went to front till the lady is helping where they need less item to pay.She is doing 2 job till for us then we have waiting for her to store parcel for people who are coming to the store.
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Replies (2)
Game's replyOfficial
27 Jun 2018, 09:44We are in receipt of your complaint with reference ***4.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
A Senior manager will be in contact with your shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually.
Please do not hesitate to contact us should you not be attended to within 48 hours.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's reply27 Jun 2018, 09:44
Official
We are in receipt of your complaint with reference ***4.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
A Senior manager will be in contact with your shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually.
Please do not hesitate to contact us should you not be attended to within 48 hours.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's replyOfficial
28 Jun 2018, 09:05We confirm that we are training more team and the problem should be sorted out shortly. We thank you for your patience.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
Game's reply28 Jun 2018, 09:05
Official
We confirm that we are training more team and the problem should be sorted out shortly. We thank you for your patience.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,