AW
Andreas W

1 reviews | Active since Mar 2016

22 Mar 2016, 12:30

Logic Split Air Conditioner

Bought a Logik Air Conditioner from Game store in Pinetown about 2+ years. Needs repairing as PC Board needs replacing.I know guarantee is up and was going to pay for these repairs. I got 'IN THE ZONE' to look at it and found out from them that no spares are available for LOGIC. I went on Game facebook page and put in my problem and was contacted by them by email and given a number to contact. When I contacted them they told me they do not do split air conditioners. I went into Game store and was given a customer care number which just rings. I am stuck with a fairly newish aircon which is not working and now when I went into Game they are still selling it.

0
Replies (1)
Game
Game's reply23 Mar 2016, 07:56
Official
Hello Andydenise,

We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.

As discussed with Management the Supplier will assist with a PC Board. We trust that the problem will be resolved soon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Best regards,