AW
Andreas W
1 reviews | Active since Mar 2016
22 Mar 2016, 12:30
Logic Split Air Conditioner
Bought a Logik Air Conditioner from Game store in Pinetown about 2+ years. Needs repairing as PC Board needs replacing.I know guarantee is up and was going to pay for these repairs. I got 'IN THE ZONE' to look at it and found out from them that no spares are available for LOGIC. I went on Game facebook page and put in my problem and was contacted by them by email and given a number to contact. When I contacted them they told me they do not do split air conditioners. I went into Game store and was given a customer care number which just rings. I am stuck with a fairly newish aircon which is not working and now when I went into Game they are still selling it.
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Replies (1)Game's replyOfficial
23 Mar 2016, 07:56Hello Andydenise,
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
As discussed with Management the Supplier will assist with a PC Board. We trust that the problem will be resolved soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
As discussed with Management the Supplier will assist with a PC Board. We trust that the problem will be resolved soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply23 Mar 2016, 07:56
Official
Hello Andydenise,
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
As discussed with Management the Supplier will assist with a PC Board. We trust that the problem will be resolved soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
As discussed with Management the Supplier will assist with a PC Board. We trust that the problem will be resolved soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
