JE
Jameel E

1 reviews | Active since Jan 2017

25 Jun 2020, 15:09

Lies and horrible service!

Highly disappointed and upset with GAME STORES! They falsely advertise that they will BEAT THE PRICE if you find it cheaper at a vat registered retailer in South Africa. As you can see from the screenshot, I enquired on Tuesday regarding this but they keep sending me around and around. Suddenly yesterday they tell me it's not for online purchases. But as can be seen on my screenshot taken yesterday it does not stipulate this and this was taken from their webpage I even sent the link. I have waited a full 10workings days in addditon for them also not to deliver my item. Now the consultant tells me she is happy to just cancel the order and refund.

THANKS FOR NOTHING!

FALSE ADVERTISING AND HORRIBLE SERVICE!

I HOPE THE PUBLIC IS AWARE OF FALSE PRETENSES GAME OFFERS

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Replies (1)
JE
Jameel E's update26 Jun 2020, 12:52
Reviewer Update
GAMES reply:

Hi Jameel,

Thank you for taking my call.

I'm sorry you did not see the Price Beat criteria on our website as we're unable to find the post on the link you sent. Certain parts of our website remains unchanged and the Price Beat is one of those.

SORRY I DID NOT SEE THE PRICE BEAT CRITERIA????? YOU THICK SKULL I SHOWED YOU WITH A SCREEN SHOT YOUR WEBSITES POLICY!!!! IF I COULD POST AN IMAGE ON HELLOPETER PEOPLE WOULD BE ABLE TO SEE

I not usually a rude angry person but damn GAME brings out the worst in me.