bM
bevan M

1 reviews | Active since Sept 2013

30 Jun 2015, 10:38

Liers!!!

numerous times now already I went to Game to purchase Rothmans Special Mild. They tell me every time they don't have stock. Today again I was there @ 10:15 and the cashier Tracey told me there is no stock. When I went to info desk and ask for a manager they told me the manager is not there like always also. When I told the lady by info they must close there cigarettes counter then only they went to store room to go fetch stock. They also take their time to bring the stock and let a person stand there and wait long. Game must rather close this store because there is never a manager of the store and they lie to the customers. BAD BAD BAD

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Replies (1)
Game
Game's reply30 Jun 2015, 12:56
Official
Hello Belton23632,

We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.

We are sorry that were no stock at the time of your visit but the store do have stock now. I can also ensure you that there is always a senior management on duty so please just call upon him.

We thank you for your support.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73