KA
KELLY A

1 reviews | Active since Jul 2015

29 Feb 2016, 12:33

LIE TO CLIENT ABOUT DELIVERY TIME

Hi,<br> <br> I just want to say its best if people are honest when doing sales or closing a deal in this dept., and dont just say anything to make the client happy, especially if its something they can not fulfill. i arranged someone to be at my home for delivery as i am at work. This person went out their way to be at my house. i worked off the date and time they sales lady said they would be able to deliver which was next day morning. Only to me calling & finding out in the morning to confirm - the dispatch says that it will be in 2 days. And they say that the sales people are aware that if you buy in the latter part of the afternoon there is no way it can be delivered the next day.<br> <br> NOT COOL at all! <br> <br>

0
Replies (1)
Game
Game's reply01 Mar 2016, 13:34
Official
Hello KELISTO,

We acknowledge receipt of your complaint with reference ***8 and apologize for any inconvenience caused.

We confirm that management contacted you and that arrangements were made for the item to be delivered today.

We thank you for your patience in this regard.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Best regards,