1 reviews | Active since Sept 2010
LG Microwave 44l
In November 2013 I bought a LG 44l microwave from Game Tygervalley which came with a 24 Month guarantee; in approximately August 2015, first fault was experienced which was a faulty control unit which repaired after 3-4 weeks; approximately 1 month later, fault experienced requiring magnetron to be replaced. This repair also took a long time to repair and on return unit was very noisy and cutting out after 20-25 minutes when in use. I took microwave back to Game advising them that unit noisy and in week of warranty expiry - I requested it be taken in again and checked as problems only experienced since repairs done. Feedback was that microwave working and did not cut out when tested by LG technicians.. By this time warranty now expired although faults were on work done within last few months by an LG technician. Game staff advised that it should not be an issue as could see from repair record that recently repaired.<br> Although still faulty (noise and cutouts), LG and Game refused to repair fault. Although still works, nosie getting worse; we already had to purchase another microwave due to time for repairs and original unit still not correct
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
Store management is unable to get hold of you telephonically on the number provided. Kindly provide us with an alternative number or please contact Fiona Damons, Store Manager on *** in order to resolve this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
Store management is unable to get hold of you telephonically on the number provided. Kindly provide us with an alternative number or please contact Fiona Damons, Store Manager on *** in order to resolve this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
