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annelize L

1 reviews | Active since Oct 2015

25 Oct 2015, 14:11

leap pad and stock

I have gone to game because I have seen a few things in the add book! There was no stock of 3 different items I was looking for. The only thing they had that I was looking for was the leap pad but the advertising was apparently wrong with there pricing. Where I feel it is not a customers problem what your price is showing is the price I pay! You do not place a add print it and send it out before over looking it!!! I was shocked on how things where handledthat a new add came out and there where nothing in the store. It took time out my day and inconvenience because of end of the month shoppers finding parking and waiting in long lane to walk out with nothing. After phoning head office to complain and no one answering

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Replies (1)
Game
Game's reply28 Oct 2015, 07:39
Official
Hello annelizelinde,

We acknowledge receipt of your complaint with reference ***3 and apologize for any inconvenience caused.

Kindly forward a list of the items you were looking for to the store and they will gladly assist you in this matter.

Unfortunately there was an error on our advert on the pricing of the Leap pad XDI, the correct price that the unit was supposed to be advertised is R1700 instead of R460. We do have a CPA apology out on the unit according to the Consumer Protection Act.

We look forward being of assistance to you in the near future.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73