Leak of integrity

With regards to the below responses, i'm still waiting for the Regional Manager to contact me. This proves that Game doesn't care about their customers. I'm done with GAME.<br> <br> Hello ABKM948,<br> <br> We acknowledge receipt of your complaint with reference ***.<br> <br> Firstly I would like to thank you for taking time to give us feedback on the experience you had in our store. At Game we take customer's complaint very seriously as we fully understand that our business success is dependent on happy customers and good customer service.<br> <br> What happened is totally unacceptable and having a member of management involved makes it even more serious. It is embarrassing to get feedback such as this, as we ensure that our team members are trained and equipped with the knowledge to assist customers. Our team members understand that this is a disciplinary offence. <br> <br> I escalated the matter to the Regional Manager as well and they will contact you to discuss this matter.<br> <br> Regards.<br> <br> Rina Taute<br> Group Customer Service Advisor<br> [Email Removed]<br> Tel: ***73