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Annabell D
1 reviews | Active since Nov 2013
30 Nov 2015, 13:19
Lazy Staff members
Hi<br> <br> I called the Game store in Rosebank to enquire about a cellphone ( Huawei P8 Lite) I was interested in buying and the employee with whom I spoke to told me that they were out of Stock. upon this I asked the lady if she could please check if the other game stores have the phone and she said that she was unable to, because it would mean that she would have to get the bar code and that would just take too long. THIS in not CUSTOMER service!!!! <br> <br> I have been to many other retailers and I have gotten better service. Game needs to stop employing Lazy staff and this is causing the Company to lose money. I am very disgusted with the service I received from this store
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Game's replyOfficial
01 Dec 2015, 07:06Hello Annabell12,
We acknowledge receipt of your complaint with reference ***0.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
We confirm that management also contacted you and that the team will be addressed.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***0.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
We confirm that management also contacted you and that the team will be addressed.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply01 Dec 2015, 07:06
Official
Hello Annabell12,
We acknowledge receipt of your complaint with reference ***0.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
We confirm that management also contacted you and that the team will be addressed.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***0.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
We confirm that management also contacted you and that the team will be addressed.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73