Lazy, knows zero with a stinky attitude - Susan Mazibuko
Lunchtime I usually go to Game stores Fourways Mall to make few purchases for home (Eastern Cape) but today I went to the wrong cashier who didn't give a damn. I first asked her if it's possible to make a copy of the till slip and give it to the man who was helping me the answer was NO. ok please page the guy who was helping me to come make a copy, NO she couldn't she doesn't have the phone. OK call the manager then to help"who is the manager" she asks I don't know I don't work here OK she sits. ma'am are you going to help or not? NO, I told you what to do. I asked her what am I supposed to do? She said she doesn't Know. I asked for my money back then if that is the case. She told me straight to returns and ask for my money back she just doesn't know what do I want from her...what is Susan Mazibuko doing at Game if she doesn't know anything? Her attitude stinks. Thank you to the lady who came to my rescue and took 5 seconds to help me as I was left unattended by your Susan Mazibuko. Please send her back to school or for training on customer service. she needs more schooling on customer service. The professional cashier will never tell customers that they are the ones who are expected to run around at their Game store. The professional cashier will never tell customers she will not help because she gets paid to help customers and she is employed to do just that not only take our money as she mentioned to me. She mentioned that she is not allowed to help customers or go to make a simple copy or ask the manager to come to the tills but she is only employed to sit at the till and take money. Her attitude is more like What you are asking me to do is not part of my job or it is not in my job description. That kind of attitude doesn't take you anywhere in life except making more customers unhappy.
