FI
Faheemah I
1 reviews | Active since Jul 2011
19 Apr 2018, 16:29
Lazy idiots
Customer service is pathetic. I haven't seen such a bunch of lazy idiots in my life . They couldn't care less and the attitude.... As usual when at the store nobody will assist. One person will send you to another and so forth and you just end up wasting your time there. Took over 45 minutes just to get 1 item. When I finally purchased the storage set I wanted (which I had a rain check for) only to come home and see there are no wheels for the storage basket. I dread going back to the store to exchange the item because the employees are so useless and don't assist. They all should be fired and rather hire more deserving people who deserve jobs
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Game's replyOfficial
20 Apr 2018, 07:19We acknowledge receipt of your complaint with reference ***8.
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply20 Apr 2018, 07:19
Official
We acknowledge receipt of your complaint with reference ***8.
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,