Laziness and incompetence

We went into a Game store in Newcastle Mall, to purchase a fridge, to actually invoice the fridge it took 2 hours to do so and ontop of that, the guy that helped us invoiced the wrong fridge, so we had to wait even longer for that... The next day we went all the way back to get the fridge and a sleeper couch, the fridge to be delivered in Johannesburg and the couch to be picked up, we were assured that everything was in order and all we had to do was pay for it and pick up the sleeper couch the next day. Today we went to pick up the couch, we were told that we can't get the couch because the paperwork was not complete. We were in a hurry and couldn't wait for the paperwork, so now I have to go back tomorrow again for the sleeper couch cause the employees at game do not know what they are doing, so now I must make 4 trips up and down to Game.

This is complete nonsense, the cost of fuel isn't cheap and to keep going up and down isn't only expensive, it's also time consuming as well as frustrating.

Game should invest more money to train their seriously uns****ed employees.

Cause now it's an even extra cost to me to go again and again, which is completely unfair to me, especially when it's due to the incompetence of the employees!