tK
tebogo K
1 reviews | Active since Oct 2012
21 Sept 2016, 12:24
Lay bye
<p>I bought a built in defy combo from game and I was very pleased. I went back to buy a fridge, but the fridge that I was looking for is R11 000.00. I asked if I could lay bye it and I was told that Game does not offer lay bye, only cash and account.</p> <p>Because am trying to clear my debts, I took the debt review process thus I cant get an account, and neither can I afford the fridge cash. I raised this with the customer care on the Game website and it has been weeks and I have got no response.</p> <p>How am I suppose to buy a fridge when my credit rating does not allow for account and do not have the money once off?</p> <p> </p> <p>Thanks alot Game for thinking about us when making option to purchase.</p>
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Game's replyOfficial
21 Sept 2016, 12:33We acknowledge receipt of your enquiry and wish to advise that unfortunately Game do not support the lay bye system. You can only apply for credit or finance (old HP) and buy the fridge accordingly. To find out if you qualify for credit or financing, please contact the Credit Provider, RCS, on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply21 Sept 2016, 12:33
Official
We acknowledge receipt of your enquiry and wish to advise that unfortunately Game do not support the lay bye system. You can only apply for credit or finance (old HP) and buy the fridge accordingly. To find out if you qualify for credit or financing, please contact the Credit Provider, RCS, on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
tK
tebogo K's updateReviewer Update
21 Sept 2016, 12:41Thanks alot for reading, understanding and responding accordingly to my complaint which you see as an enquiry.
Regards
tK
tebogo K's update21 Sept 2016, 12:41
Reviewer Update
Thanks alot for reading, understanding and responding accordingly to my complaint which you see as an enquiry.
Regards