lawnmower warranty not honoured// product from Game store (RYOBI product)

<p>i have bought a lawnmower december 2015 at Game in Midrand and it has a 24 months warranty, the machine is now faulty and i took it to Game at Centurion for repairs since it is still under warranty. i get a call last week thursday from Game telling me that according to RYOBI i must pay R1400.00 for repairs! i mean when i buy this i was told how i was not going to have any problem with this machine since it has a warranty of 24 months and should something happen to the machine it will be fixed for free within the first 24 months.</p> <p> </p> <p>i called RYOBI to find out what the story is and Thulani from RYPBI call centre didnt even hesitate to tell me that i have intentional damaged the motor of the machine! like how? the motor isnt the part that is inside the machine? how on earth can i damaged that?</p> <p>RYOBI is running away from their responsibilities and i think they should just remove this warranty thing on their products</p> <p> </p> <p>why is Game advertising this warranty to us while they know that RYOBI doesnt fix anything for free, is this warranty used as a false adverti*****t to get customers.</p> <p>my reference for the Machine is 42769</p> <p> i wouldnt advice anyone to buy any RYOBI product and i think GAME since it is selling their product they should have solved this problem with RYOBI</p>