FW
Francois W
1 reviews | Active since Feb 2020
19 Jul 2020, 11:31
Late with refund
after my last review they promised me refund in 5 days and still don't have my refund why is everything a struggle with them will never do business there again rather go to somewhere els who is onest have to do double payments because they didn't give refund in time and they wont care they take your money in 2 seconds but take forever to give it back because they can't keep to there side of the arrangements if i did it i would have had final demands and lawsuits against me
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Replies (1)
Game's replyOfficial
20 Jul 2020, 10:52Good day Francois,
We sincerely apologise for the delay with the refund following your cancellation request.
Please note your refund is being handled by our finance team for processing.
We have followed up with the department for more urgency on this matter and will provide feedback as soon as is possible.
Your reference is #580276.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
We sincerely apologise for the delay with the refund following your cancellation request.
Please note your refund is being handled by our finance team for processing.
We have followed up with the department for more urgency on this matter and will provide feedback as soon as is possible.
Your reference is #580276.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
Game's reply20 Jul 2020, 10:52
Official
Good day Francois,
We sincerely apologise for the delay with the refund following your cancellation request.
Please note your refund is being handled by our finance team for processing.
We have followed up with the department for more urgency on this matter and will provide feedback as soon as is possible.
Your reference is #580276.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
We sincerely apologise for the delay with the refund following your cancellation request.
Please note your refund is being handled by our finance team for processing.
We have followed up with the department for more urgency on this matter and will provide feedback as soon as is possible.
Your reference is #580276.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,