ML
Mafusi L

1 reviews | Active since Jan 2016

15 Jan 2016, 16:31

LATE DELIVERY OF APPLIANCE

I BOUGHT A FRIDGE FROM GAME CRESTA YESTERDAY AFTERNOON. I LET THE SALESMAN KNOW THAT I WAS DESPERATE FOR A FRIDGE SINCE MINE WAS BROKEN AND I DIDNT WANT MY FOOD TO SPOIL. THE SALESMAN ASSURED ME THAT THE FRIDGE WOULD BE DELIVERED TODAY (15 JANUARY 2016) AND THAT I COULD EXPECT IT ANYTIME STARTING FROM 11H00 AM.<br> <br> EARLIER TODAY, AROUND 11H00AM, I CALLED GAME CRESTA TO ASK THEM WHAT TIME THE FRIDGE WOULD BE DELIVERED. I WAS TOLD TO EXPECT THE FRIDGE AROUND 3PM. AS I TYPE THIS, IT IS ALMOST 16H30 ON FRIDAY 15 JANUARY 2016. I JUST CALLED GAME CRESTA AGAIN AND THEY SAID THE FRIDGE WAS ON ITS WAY.<br> <br> I WILL NEVER BUY ANYTHING FROM GAME CRESTA AGAIN.

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Replies (1)
Game
Game's reply17 Jan 2016, 16:42
Official
Hello fusilops,

We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.

We confirm that the matter is resolved and we thank you for your support.

We look forward having you in the store again soon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73