AB
Adele B
1 reviews | Active since May 2015
05 May 2015, 21:34
Laptop guarantee claim
7th mouth old laptop faulty accused me of tampering with the laptop while still under guarantee, Game says inner *****s tampered with and missing I bought it brand new from Game like that. I am a woman and I have no knowledge of how to work on the laptop
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Replies (1)
Game's replyOfficial
06 May 2015, 12:42Hello Errol48,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that Regional Manager Fanie van Greunen contacted you and that a decision was made to refund you.
We look forward having you in the store at your convenience.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that Regional Manager Fanie van Greunen contacted you and that a decision was made to refund you.
We look forward having you in the store at your convenience.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply06 May 2015, 12:42
Official
Hello Errol48,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that Regional Manager Fanie van Greunen contacted you and that a decision was made to refund you.
We look forward having you in the store at your convenience.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that Regional Manager Fanie van Greunen contacted you and that a decision was made to refund you.
We look forward having you in the store at your convenience.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,