Lack of service

I am very disappointed and shocked at the customer service we received at Game in Gateway on the 25th of January around 6pm. We arrived at the store in search of gym equipment but everything on display was broken and there was no sales people around to help us. Eventually a rep from Verimark assisted us and told us everything that is displayed is broken. I was shocked because if we were to purchase the product would it be the same issue. My husband and I decided to approach the manager Patrick Abrahams about this issue but we waited for 10 minutes till he noticed us and then continued to walk pass us repeatedly without acknowledging that we want to speak to him. We waited and tried to get his attention but to no luck. I am very upset at the customer service and also the product quality We were ignored and practically had to help ourselves. Please resolve this issue and i will be expecting feedback soon because I am a very unhappy customer