Lack of Service

On the 22/03/16 I bought a Sinotec 55 inch tv at Game Somerset West branch on my nedbank American Express card starting with 377095 and ending on 8754. Your till slips is thermal so it faded over the year.

On the 12/11/17 I phone Somerset West branch and was put through to the TV department which informed me that it was ok to bring tv to Cape Gate branch, because I stay here in Brackenfell. At the service department on the 13/11/17 at 9 am, the lady at first did not wanted to help me, because I need to go to Somerset West to trace the slip, after I got upset she eventually phoned Somerset West to locate the slip. I left tv, credit card statement and my nr there for her to sort out.

On the 20.11.17, I also logged complaint on **********

This is now been 15 days, absolutely pathetic!!