lack of service

I bought a Telefunkin tablet over a month ago. It came with 4 interchangeable covers.<br> Tablet was fine, had no problems with it but the cover seemed very tight and hard to take off.<br> About a week after I bought it I was trying to remove the cover and put a new one on.<br> The inner LCD seemed to get a small crack from trying to remove the cover.<br> I tried a few more time but this only made the crack bigger and what looked like liquid leaking.<br> I returned it immediately to the store and explained what happened.<br> They said they would have to send it in for them to check it before they can either repair it or refund me.They took my details and said someone would phone before they proceed. I went back there the following week and gave them another number to phone me as well as I had not heard anything yet.<br> The lady there said they had not heard anything yet about the tablet and that I should just wait until they phone me. So I waited until today.22 days later,after I booked it in. Went back to the store and asked what was going on. They looked on the computer and said I must now pay R300 to fix it.<br> This is ridiculous, I refuse to wait any longer.the 21 Days is up. I want a refund!