lack of customer support

My fridge door broke I contacted game the Sunday morning they told my warranty company is closed on Sundays bt will log my call on Monday and by Wednesday or Thursday someone will come out. On the Wednesday I decided to follow up on my call just to find out it wasn't logged. The sales person I spoke to sorted everything out and called me back saying warranty don't cover hinges but I can phone company myself and hear what I can do. I mailed head office explaining what had happened and that I need it sorted or someone to explain to me what I can do. Rina Taute had responded that EW warranty will contact me and so they did vaksha governder blunty pointed out the section on the warranty form where they don't cover hinges. Bt its not any hinges its fridge hinges now I'm sitting with a broken door and food going to waste due to their lack of support or assistance in helping me with this matter. The warranty only covers food going off or if fridge is not working yet I'm sitting with that scenario. I do not get any feedback from Rina Taute or Vaksha Governder. Some much for customer services. Ibam very disappointed and disgusted on how one can be treated with no regard.<br>