lack of customer care

I previously submitted a complaint Against Game Clear water and their arrogant manager. As soon as I submitted the complaint on Hello Peter, I received an instant response from the retailer. Unfortunately 2 weeks passed before I received a follow up call from a Given at the store. Who assured me that he would resolve my concern. Which was that I had purchased a microwave at Game and the microwave I returned was the fourth microwave that I returned to the store. The fourth. I received an sms from the store to inform me that my repaired microwave was ready for collection. Clearly Game stores do not care about the inconvenience inflicted on their customers. As a customer I have to pay the price for inferior quality products and bad service. Definitely not fair and I am extremely annoyed.