Lack of compassion in this critical time

It's so sad too see so many complaints on here and zero response from Game Stores and that makes it even worse. It has just been a nightmare under lockdown and Game Stores are making it so much worse with the lack of communication and lack of accountability. Game Stores please know that you are putting my family through the worst.. Online order for essential products placed on 22 April 2020 its the 19 May 2020 and to date we have not received anything.. We have no supplies and we are suffering.. Tried calling and to request a refund and no answer received..