NJ
Nicolaas J
1 reviews | Active since Mar 2021
23 Mar 2021, 07:36
Kicks 6 battery 3
Been in contact whole week with this Dept .Just promises .Telling me what I must do.Bottomline Game sold a kicka6 phone can't find a battery nowhere.Be reputable and solve this problem.RCS Game avoid at all cost.
Helpful (0)
Replies (8)0
Replies (8)
Game's replyOfficial
23 Mar 2021, 11:54Hi Nicolaas,
Thank you for reaching out.
We're sorry you're unable to find a battery for your phone. We will always do our best to assist you as quickly as possible.
Your query was escalated and you were advised the management will gladly assist, but they do need the receipt. This is a requirement by the supplier. If you provided the store with the statement, then they are awaiting the copy of the receipt to assist.
Kind RegardsSuhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for reaching out.
We're sorry you're unable to find a battery for your phone. We will always do our best to assist you as quickly as possible.
Your query was escalated and you were advised the management will gladly assist, but they do need the receipt. This is a requirement by the supplier. If you provided the store with the statement, then they are awaiting the copy of the receipt to assist.
Kind RegardsSuhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's reply23 Mar 2021, 11:54
Official
Hi Nicolaas,
Thank you for reaching out.
We're sorry you're unable to find a battery for your phone. We will always do our best to assist you as quickly as possible.
Your query was escalated and you were advised the management will gladly assist, but they do need the receipt. This is a requirement by the supplier. If you provided the store with the statement, then they are awaiting the copy of the receipt to assist.
Kind RegardsSuhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for reaching out.
We're sorry you're unable to find a battery for your phone. We will always do our best to assist you as quickly as possible.
Your query was escalated and you were advised the management will gladly assist, but they do need the receipt. This is a requirement by the supplier. If you provided the store with the statement, then they are awaiting the copy of the receipt to assist.
Kind RegardsSuhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
NJ
Nicolaas J's updateReviewer Update
23 Mar 2021, 12:18Why is there not a notice of intent in store.To say we as Game are not a reputable company that sell you goods with service backup and we are hell bend to make sure the proof of purchase will not be supp****.I dare you phone these departments to get
NJ
Nicolaas J's update23 Mar 2021, 12:18
Reviewer Update
Why is there not a notice of intent in store.To say we as Game are not a reputable company that sell you goods with service backup and we are hell bend to make sure the proof of purchase will not be supp****.I dare you phone these departments to get
NJ
Nicolaas J's updateReviewer Update
23 Mar 2021, 12:20This proof of purchase.The thing that makes me crazy Iam willing to pay for the battery.But Iam expected to pay the RCS card every month
NJ
Nicolaas J's update23 Mar 2021, 12:20
Reviewer Update
This proof of purchase.The thing that makes me crazy Iam willing to pay for the battery.But Iam expected to pay the RCS card every month
Game's replyOfficial
23 Mar 2021, 13:35Hi Nicolaas,
I've tried calling you and was unsuccessful.
Regrettably, your phone is out of warranty and the supplier is not local. The information on the receipt is required by the buyer in order to contact the supplier for assistance in procuring you a battery for your phone.
Kindly provide the store with a copy of your statement so that you can be sorted.
Kind RegardsSuhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
I've tried calling you and was unsuccessful.
Regrettably, your phone is out of warranty and the supplier is not local. The information on the receipt is required by the buyer in order to contact the supplier for assistance in procuring you a battery for your phone.
Kindly provide the store with a copy of your statement so that you can be sorted.
Kind RegardsSuhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's reply23 Mar 2021, 13:35
Official
Hi Nicolaas,
I've tried calling you and was unsuccessful.
Regrettably, your phone is out of warranty and the supplier is not local. The information on the receipt is required by the buyer in order to contact the supplier for assistance in procuring you a battery for your phone.
Kindly provide the store with a copy of your statement so that you can be sorted.
Kind RegardsSuhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
I've tried calling you and was unsuccessful.
Regrettably, your phone is out of warranty and the supplier is not local. The information on the receipt is required by the buyer in order to contact the supplier for assistance in procuring you a battery for your phone.
Kindly provide the store with a copy of your statement so that you can be sorted.
Kind RegardsSuhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
NJ
Nicolaas J's updateReviewer Update
23 Mar 2021, 15:02Ok who do I call name nr store.Ive been given the run around now for 7 weeks.
NJ
Nicolaas J's update23 Mar 2021, 15:02
Reviewer Update
Ok who do I call name nr store.Ive been given the run around now for 7 weeks.
NJ
Nicolaas J's updateReviewer Update
23 Mar 2021, 15:13Vodaphone is imported by Vodacom.What has a guarantee have to do with no parts available.Game new from day one there is no spares available .Hoping to drop the responsibility on the customer.******ing money from customers like that .Shame on you
NJ
Nicolaas J's update23 Mar 2021, 15:13
Reviewer Update
Vodaphone is imported by Vodacom.What has a guarantee have to do with no parts available.Game new from day one there is no spares available .Hoping to drop the responsibility on the customer.******ing money from customers like that .Shame on you
Game's replyOfficial
23 Mar 2021, 16:18Hi Nicolaas,
Thank you for taking my call.
I have logged a query on your behalf with RCS for copies of your statements for months June - August 2019. Once this is sent to you, you'll need to request the printout of the receipt from the store where it was bought.
The specialist has advised that he needs the IME number as well as the receipt so that he can take this to Vodacom to assist with getting a battery.
Kind RegardsSuhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for taking my call.
I have logged a query on your behalf with RCS for copies of your statements for months June - August 2019. Once this is sent to you, you'll need to request the printout of the receipt from the store where it was bought.
The specialist has advised that he needs the IME number as well as the receipt so that he can take this to Vodacom to assist with getting a battery.
Kind RegardsSuhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's reply23 Mar 2021, 16:18
Official
Hi Nicolaas,
Thank you for taking my call.
I have logged a query on your behalf with RCS for copies of your statements for months June - August 2019. Once this is sent to you, you'll need to request the printout of the receipt from the store where it was bought.
The specialist has advised that he needs the IME number as well as the receipt so that he can take this to Vodacom to assist with getting a battery.
Kind RegardsSuhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for taking my call.
I have logged a query on your behalf with RCS for copies of your statements for months June - August 2019. Once this is sent to you, you'll need to request the printout of the receipt from the store where it was bought.
The specialist has advised that he needs the IME number as well as the receipt so that he can take this to Vodacom to assist with getting a battery.
Kind RegardsSuhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
NJ
Nicolaas J's updateReviewer Update
25 Mar 2021, 07:05Hi received statements from RCS.Unfortunately it's not specified can't see what was bought.Nick
NJ
Nicolaas J's update25 Mar 2021, 07:05
Reviewer Update
Hi received statements from RCS.Unfortunately it's not specified can't see what was bought.Nick