KIC Fridge not WORKING - Disapointed client

I am more than displeased with the service received from Game Stores Online. I purchased a KIC fridge on the 21/02/2018 online, they delivered the fridge on the 23/02/2018, I turned the fridge on right away after I had purchased groceries worth over R2 500, the weekend passed as I realized that the fridge does not cool my food items.

On Monday 26/02/2018 I received a call from Game online support the call was to check if I received the item I bought online (the KIC fridge), on this call I confirmed that I did receive the item, however its not working, spoke to Motlagomang Bokgoshi) with reference CDD No:605-08- ********** 58, she send the via email and a later that day I received an email asking me to jot down my issue, which I did and sent back the email to ********** no response from them till to date.

I sent a follow up email on the 27th Feb 2018 and received a call from a guy by the name Kirk, who asked for serial numbers that I sent the following day early in the morning of 28th Feb 2018, further advising of more inconvenience that this is causing. Waited for response, still nothing

Today I sent another email. Still no response

>I have lost refrigerated items worth over an amount of R2 500 >The fridge has been on is now 7 days its eating on my prepaid electricity >I hired my helper to be with me ever since the fridge was delivered so that when the technician comes they can find someone, I have had to pay her daily for now 7 days, when I normally ask her to come once a week. >My house smell, there is a liquidize thing that is come from inside the fridge it smells like petrol and it stained my mat.

I want a new working fridge and compensation on all the food I have had to throw out, and cover of my prepaid electricity bill and I need this ASAP