KIC Fridge damaged

I made a KIC fridge at Game Chris Hani on 19/08/17 for R3999 cash and it was delivered the following day at R250 fee. When I got home the light bulb wasn't working and I contacted Game and I was referred to the warehouse. On 31/08 was my request to attend to the matter & a technician was sent. The guy instead blamed it on plugs &rearranged the plugs & still the light wasn't working and now strange sounds were made by the fridge, worse of all it wasn't cold unless it's on level 6-7. I have since made numerous calls to Kic for the past 2 weeks & the technician is nowhere to be found or he's ignoring my calls. But made about 7 calls of which I've been told the sake thing over & over with no joy. In a meantime I had to throw out some food as they get t rotten & every time I call I'm told someone will call me. I've never dealt with such *********** people including their so called "managers" who clearly have no idea what to do. Now I don't want a replacement fridge I just want all my money back and I'll just gave buy it elsewhere. Today it's 15/09 &still no feedback nor progress on my query. I've been so patient but clearly my complaint is not important enough.