CL
Coenraad L
1 reviews | Active since Mar 2009
06 Oct 2015, 15:50
KIC Chest Freezer loosing gas
We bought a new KIC Chest Freezer from Game on the 23/12/2014. Up until now that we have had 2 problems with the Freezer loosing gas and then not working. Even though the first incident happened the 20 August 2015 after the chest freezer being only 9 month old. It was fixed. Again we are sitting with a chest freezer that is loosing gas. It has been reported to KIC, but really if this is going to happen every 2 months then I want a new one. Then this one that I have bought is defective
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
10 Oct 2015, 14:31Hello cdelange,
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
Store management will arrange for a technician to attend and will advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
Store management will arrange for a technician to attend and will advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply10 Oct 2015, 14:31
Official
Hello cdelange,
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
Store management will arrange for a technician to attend and will advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
Store management will arrange for a technician to attend and will advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73