Game

Item: Game
Rating: 1
Author: Yusuf S

<p>Bought a Hisense fridge on 27/5/2018 Fridge drainange channel is blocked and water is over flowing inside the fridge. Reported it 3 days after purchasing fridge. To date no technician has been out to check. Called Game Somerset numerous times and keep getting met by promises and excuses. The sales manager or Peter did not.follow up after I sent an email with proof of purchase. Called again today to be met by yet more promises and lies. Pathetic useless bunch at the Somerset branch of Game.</p>

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Replies (2)

Yusuf S's updateReviewer Update

10 Jun 2018, 12:20

Either the fridge gets replaced or I am cancelling. I am not going to have my time wasted waiting for a ****ing technician!!!!

Yusuf S's update10 Jun 2018, 12:20

Reviewer Update

Either the fridge gets replaced or I am cancelling. I am not going to have my time wasted waiting for a ****ing technician!!!!

Game's replyOfficial

10 Jun 2018, 12:53

Good day,

We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation and assistance

Regards

Game Customer Service

***

***73

Best regards,

Game's reply10 Jun 2018, 12:53

Official