JVC Products
<p>I bought a JVC TV from Game in Bela Bela. I was watching it one day when the screen just went dead. Took the tv in at TV and Video Doctor (huge mistake) who took 4 weeks to tell me that JVC do not have parts for the tv anymore. Now my question is why is Game still selling appliances from JVC when they know that getting parts to repair those appliances is "uneconomical". Why do you even have a 12 months warranty on those TV's?</p>
We acknowledge receipt of your complaint with reference ***7 and apologise for your inconvenience in this matter.
Senior management will take this matter up with the Supplier and will provide you with updated feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***7 and apologise for your inconvenience in this matter.
Senior management will take this matter up with the Supplier and will provide you with updated feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Further to the above matter we wish to confirm that although the item is out of guarantee you can bring it to the store and we will send it in for repairs - the cost will just be for you.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Further to the above matter we wish to confirm that although the item is out of guarantee you can bring it to the store and we will send it in for repairs - the cost will just be for you.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Thank you for your reply, i have been contacted by the Manager from the Bela Bela Branch and will take the tv in.
Thank you for your reply, i have been contacted by the Manager from the Bela Bela Branch and will take the tv in.