1 reviews | Active since Sept 2017
JVC Curve TV - The Tv flashes black and then goes off.
On the 13th of August 2017, we visited Game Stores, Raymond a very pleasant sales rep. attended to me and offered superb service. He led us to senior management Rishi Bechan whom agreed that we would get a new TV but we had to bring the licence holder with to collect the TV and so we left the store happy clients. Unbeknown to us we would return on the 20/08/2017, with the TV licence holder, whom I had to fetch all the way from Richards Bay, to the Game Store in Pavillion to the most pathetic, service and un-ethical behaviour we have seen. Person's responsible for this uncouth behaviour are the following people (Darryl Bethil & Collin Raman, both senior management and so called custodians of the business. They certainly showed me and my family the worst level of service even after explaining to Darryl Bethil that his senior manager the same management level as himself has authorised the TV be replaced with a new set. Regrettably we had to leave my TV set there for repairs and almost two weeks later I had to call the store to find out about my TV and they said I could come through and collect it was ready since the 30th, again I must say "What Service". Ive had the TV now for just two days and still the TV does the same fault. My patience has run out, I cannot accept this and would like my TV to be replaced. - Extremely Unhappy Client - ********** 427 (Mr E Naicker )
