Just *****ing our money

Ordered a deep freezer from game online as it was R700 off. Ordered it lastweek monday, the 18th of june. It was scheduled for delivery for yester, the 25th of june. I phoned yesterday at 12 to hear when my package would be delivered, as i took leave to be able to receive the freezer. The person on the line told me it is on it’s way and will be delivered before 6. I then started phoning again at 5pm to make sure if everything was fine. The person on the phone told me she can not find our waybill on the courier company and that she does not know where our package is but suspects it never left the warehouse. We then ohoned the warehouse who said it was taken to laser dpd, the courier conpany who can’t find our waybill on their system. After phoning the warehouse back they said they are not sure if that is the correct courier company and that they will contact laser logistics who they THINK was the couriers they used.

I then decided to phone laser ligistics myself, who told me the waybill was created but then deleted after 6 hours as the freezer was never delivered to them.

I still have no idea where my product is, i’ve spent R600 on airtime trying to sort this out and nobody can tell me where my product is. This is ****************, and I hardly discourage anybody from ever buying anything from game again.

I even asked if they could then cancle that order and bring a deep freezer to my home from my nearest game and they refused.

Please people, DO NOT BUY FROM GAME ONLINE. You will spend R3000 like me, and receive nothing from them. ****** *******