Just stay away from Game
We received a LOGIK Hair Clipper set as a present beginning 2018. After 3 uses. the clipper does not switch on anymore. I repacked the box with all the elements and closed it with the original seal. The elements in the box still have their plastic as well - this is how new and unused this product is. I quickly called the call centre to assist me. Rina Taute was the call centre agent who was highly rude and impatient with me, after explaining that it was a gift she still insisted I take my slip to the store. When I was done explaining the situation to her, I kindly asked if I can read her the model no, whereby she rep****: "why do you want to do that". She further stated that this product will be sent for repairs as it's older than 6 months and according to the CPA they only need to repair it and not replace it. So now I am stuck only one option: To sit with a hair clipper that is barely used and repaired because LOGIK & Game products are only made to last exactly 6 months? Also, I was avoiding taking the clipper to the store as I know how rude and unhelpful your exchange agents can be and I do not have a hour to waste to fight with some *********** Game worker. I was busy looking for a beard trimmer online now, and the moment I ended up on the Game website I closed it again. Myself, as well as all of my millennial friends, avoid going to Game already. Now they just ensured that I will go out of my way to avoid them - yes I am only one customer, but I will make sure that I have an impact as far as possible. Let us see if Game can for once have decent and helpful client service.
