WB
Wayne B
1 reviews | Active since Aug 2011
31 Aug 2015, 17:56
Jewellery counter closed
I wanted to buy jewellery at game on the last day of the month but the jewellery counter and sigarette counter were closed and they refused to open them. They also only had 3 tills open (end of month) and we had to wait 45 minutes to pay. Pathetic
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Replies (1)
Game's replyOfficial
01 Sept 2015, 09:58Hello waynebekker,
We acknowledge receipt of your complaint with reference ***1.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, they spend their time in the store which is portions of their lives.
Store management will investigate this incident and will contact you to discuss.
Regards.
Rina Taute
Group Customer Service
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, they spend their time in the store which is portions of their lives.
Store management will investigate this incident and will contact you to discuss.
Regards.
Rina Taute
Group Customer Service
***
Tel: ***73
Game's reply01 Sept 2015, 09:58
Official
Hello waynebekker,
We acknowledge receipt of your complaint with reference ***1.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, they spend their time in the store which is portions of their lives.
Store management will investigate this incident and will contact you to discuss.
Regards.
Rina Taute
Group Customer Service
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, they spend their time in the store which is portions of their lives.
Store management will investigate this incident and will contact you to discuss.
Regards.
Rina Taute
Group Customer Service
***
Tel: ***73