JABULILE - Game Woodland (Horrible)

I am a customer at Game Woodland, trust me when I say I a customer there, I go to game for everything. Recently with me expecting, Game Woodlands has become my second home.

Today was the day I wished I not very stepped in there, just because of one rotten apple, JABULILE at customer service. I bought a baby cot a few weeks ago, it was sealed and no one opened it to check it as we all thought it was the same product on display. When I tried to assemble it, it was not the right one. When I returned it to exchange it - my my, JABULILE told me since I did not have a the slip, it would take two weeks to request the slip from head office, so I should go with the wrong product and they will call me if head office finds the slip.

I'm due anytime, and I told her it was not exceptable, and the blantantly ignored me and carried in with other things! The staff at Woodlands has always been of help to me, and to my rescue, I saw a fami**** face of one of the managers Mr K****tso Kekana, who resolve the issue with so much professionalism.

This lady is not only a manage to customers but also to staff members. The way she spoke to the assistant guy at the baby section, was a utter disgrace. She also influenced the two ladies she was working with at the customer service dep. as they too were not willing to help.

Had it not been for Mr Kekana, I was going to be left there looking like a fool!

Wow!