Item under warranty

<p>Hi, we purchased a blender under 6 months ago and misplaced the warranty slip. The blender burnt out and the blade is broken. We took it into Game Cresta and the assistant at service department advised that we will send it in and the item will either get fixed or replaced....no cost to us. No Roelise calls me to advise that I must pay in over R300 to fix it. This is unacceptable as i was not advised this and item is still under warranty</p>