GM
Gabi M
1 reviews | Active since Mar 2009
27 Jul 2015, 19:12
Is my son's life worth R100?
On the 21st of July I bought a box of mageu for my 1 year old, immediately after consuming it he fell sick, checking the package I realised it has expired. i then got in touch with the store manager and he promised to sort us out but the service I received from the duty manager was appalling, There was arguement until I decided to walk out.<br> I later received a call from Thembelihle offering a R100 bribe
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Replies (1)
Game's replyOfficial
28 Jul 2015, 08:39Hello Gabs,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Thank you for taking the time to contact Game..
We are sorry to hear of your disappointment with the food you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Thank you for taking the time to contact Game..
We are sorry to hear of your disappointment with the food you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply28 Jul 2015, 08:39
Official
Hello Gabs,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Thank you for taking the time to contact Game..
We are sorry to hear of your disappointment with the food you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Thank you for taking the time to contact Game..
We are sorry to hear of your disappointment with the food you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73