1 reviews | Active since Apr 2019
is GAME *****ing the clients money to aid there own cashflow issues and then BLAMING COVID ontop of it aswell.
So please explain the following GAME
30 April - placed an order on your online shop everything was in stock ( **********95 )
8 May - i followed up and was told they will look into it still waiting on the follow up.
20 May i used your online chat and was told the goods are in your warehouse and will follow up on delivery date, still waiting on that.
22 May was told no stock in your warehouse as i QUOTE it seems it was an online mistake that orders got placed for out of stock items. i then canceled this order and refund would take about 2 weeks and a lot of stories.
22 May suddenly i get a email stating order is on the way after i canceled it how do you suddenly have stock of the items now?
26 May the Items show up at my house after i canceled them on the 22 May so i sent it back due to canceling them on the 22 May already.
27 May Email stating Order partially refunded still waiting on the partially refunded order?
9 June email stating its taking long Due to Covid seems you using this serious wording to not give me my money back.
11 June spoke to Mariam trying to process my refund and wanted to know what was delivered and what was not? how dont you know what is going on in your company or just another excuse to blame COVID and not refunding people you took advantage of.
so now is day 43 that you have taken my money in a split second and making every excuse possible not to refund me, its excuses after excuses and no one has a clue whats going on and blaming Covid for this is also very sad.
i would like explanations on when this will be fixed.
