<p>I bought an iron in game on a black friday the iron is Russell hob. I bought it on a half price the price was R169.00 the iron is not working i took it back this morning but the manager told me that she can't give me the one the have because it's more expensive. She wanted me to take another iron but not a Russell hob. My complain is she didn't even bother try on other stores to find out if the have same iron. As a customer i wasn't satisfied with their service, because i still have a slip and i still have a gaurantee. She also told me that the stock she had is very expensive.</p>
We acknowledge receipt of your complaint with reference ***4 and apologise for any inconvenience caused.
Store Management will investigate this matter and will contact you with udpated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***4 and apologise for any inconvenience caused.
Store Management will investigate this matter and will contact you with udpated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
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