iPhone charger
<p>I bought an iPhone charger at Game on 22 January 2017. As Game is a reputable store, I expected the charger to be of quality, especially because of the price of the charger. I used my Game store card to pay for the charger. Because I trusted the shop, I unfortunately threw away the charger for the box and the receipt. However, the store should be able to find a record for the purchase. I am extremely upset as the charger does not work at all anymore and 3 months has not even gone by since I bought the charger. Game has to sort this out. This is dishonest and the charger is too overpriced to work for 2 months. I might as well buy the charger at China mall. </p>
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Game's replyOfficial
08 Apr 2017, 15:33We acknowledge receipt of your complaint with reference ***1 and apologise for your inconvenience in this matter.
Senior Management will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply08 Apr 2017, 15:33
Official
We acknowledge receipt of your complaint with reference ***1 and apologise for your inconvenience in this matter.
Senior Management will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's replyOfficial
11 Apr 2017, 11:34As per the discussion with management the item will be exchanged and should you experience the same problem, we will refund you.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply11 Apr 2017, 11:34
Official
As per the discussion with management the item will be exchanged and should you experience the same problem, we will refund you.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,