1 reviews | Active since Oct 2015
Intimidate me
I went to the store today to purchase a Ryobi Router and as previous times I would go to the back cashiers to pay for products if it is only one or 2 items because the lines in front is always long and I only have limited time. Today went and asked one of the 3 cashiers who can assist me so they show to whom I must go for assistance and a African lady helped me and while she was busy helping me one of the other cashier with the name (Sadene) and interrupt by being very sarcastic by asking me if I get special treatment because I must get special treatment from them and did the lady helping me asked to give me a plastic for the item while the was already plastic laying on the item and also speaks with a very unprofessional tone to me which made me so upset tht I lay a few words by her because it is not the first time I'm having a problem with this lady it's nw the second time. Very furious.<br>
We acknowledge receipt of your complaint with reference ***8.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
We confirm that management did contact you to discuss this matter and we look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***8.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
We confirm that management did contact you to discuss this matter and we look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
