DM
Deena M
1 reviews | Active since Dec 2014
01 Dec 2015, 18:13
INTEX POOL
I bought a pool from game with all the protection for the pool worth R1300. After the 1st use a found many tiny hole on the inflation area from the sun. I went to game and the manager gave me the number for INTEX pool and said the will come to my home and repair the pool or they will replace the pool for me. I called INTEX but they said they don't. I am utterly disappointed cos of GAME is South Africa's number one retail store and it seems like once you finish purchase stuff from game you are no longer valued as a customer.
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Game's replyOfficial
03 Dec 2015, 21:36Hello D moodley,
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
The store is unable to get in contact with you. Kindly provide us with an alternative number or please contact Darrin Vadivelu on *** to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
The store is unable to get in contact with you. Kindly provide us with an alternative number or please contact Darrin Vadivelu on *** to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply03 Dec 2015, 21:36
Official
Hello D moodley,
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
The store is unable to get in contact with you. Kindly provide us with an alternative number or please contact Darrin Vadivelu on *** to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
The store is unable to get in contact with you. Kindly provide us with an alternative number or please contact Darrin Vadivelu on *** to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,