DP
Dani P
1 reviews | Active since Aug 2026
10 Sept 2026, 16:28
****ing ****s at Game N1
Game N1 and Massmart are a bunch of ****s!!! They are refusing to fix the PS5 their employees *****ed up. The store was suppose to be held liable for what they have done. Now the store is refusing. Please stay away from Game N1 city. After they send ****mers and **** installers to our home they are refusing to take responsibility. We will not leave things like this. After making us wait for their stupid investigations they are still saying they did nothing wrong. The staff at Game the investigators at massmart, I hope you all burn.
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Game's replyOfficial
10 Sept 2026, 16:36Hi Dani, thank you for getting in touch.
We would like to sincerely apologize for the frustration and disappointment you have experienced regarding your PS5 repair matter.
Please be assured that we take your concerns seriously and understand the impact this experience has had on your confidence in our service. While we regret that the investigation outcome did not meet your expectations, we acknowledge your dissatisfaction and apologize for the distress this matter has caused.
Kindly note we will have this matter escalated to our store management for this matter to be adddressed.
Kind regards
Game Social Media Team
We would like to sincerely apologize for the frustration and disappointment you have experienced regarding your PS5 repair matter.
Please be assured that we take your concerns seriously and understand the impact this experience has had on your confidence in our service. While we regret that the investigation outcome did not meet your expectations, we acknowledge your dissatisfaction and apologize for the distress this matter has caused.
Kindly note we will have this matter escalated to our store management for this matter to be adddressed.
Kind regards
Game Social Media Team
Game's reply10 Sept 2026, 16:36
Official
Hi Dani, thank you for getting in touch.
We would like to sincerely apologize for the frustration and disappointment you have experienced regarding your PS5 repair matter.
Please be assured that we take your concerns seriously and understand the impact this experience has had on your confidence in our service. While we regret that the investigation outcome did not meet your expectations, we acknowledge your dissatisfaction and apologize for the distress this matter has caused.
Kindly note we will have this matter escalated to our store management for this matter to be adddressed.
Kind regards
Game Social Media Team
We would like to sincerely apologize for the frustration and disappointment you have experienced regarding your PS5 repair matter.
Please be assured that we take your concerns seriously and understand the impact this experience has had on your confidence in our service. While we regret that the investigation outcome did not meet your expectations, we acknowledge your dissatisfaction and apologize for the distress this matter has caused.
Kindly note we will have this matter escalated to our store management for this matter to be adddressed.
Kind regards
Game Social Media Team