Inefficient Service or Lack of Knowledge thereto

Had quite an unpleasant experience when ordered a Freezer online from Game in March, I have been given poor excuses for non delivery and asked to source my own delivery. After many failed attempts i was then informed that there is no stock. I feel as if i was **** to and led on only to delay the process further , and now have recently been told i should wait another 14 days to receive my refund.

I am truly displeased with the Service received and do nopt plan on making any further purchases.