kP
kathy P
1 reviews | Active since May 2016
01 May 2018, 11:55
Inefficiencies
I went to game gateway 27th april for the cadac n cooker hood deal n huggies bundle deal i got call back voucher from information desk for huggies but the consultant did not include the cadac product. The reason for the review this is not the first tym for game stores not to hav a product and also hav shoddy service. I am a regular customer of game and evrymonth theres a service delivery issue. In march it was no stock of a logik fan with total dont care attitude service. I had to end up buyin a sunbeam contrary to my satisfaction. The info desk girl dint know the item number for the cadac despite the computer in front of her .
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Replies (2)
Game's replyOfficial
01 May 2018, 14:49We acknowledge receipt of your complaint with reference ***5 and apologise for any inconvenience caused.
Senior Management will investigate the matter and will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply01 May 2018, 14:49
Official
We acknowledge receipt of your complaint with reference ***5 and apologise for any inconvenience caused.
Senior Management will investigate the matter and will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's replyOfficial
04 May 2018, 08:42We confirm that the store have contacted you and sent a call back voucher to you. Call back no ***.
As soon as stock arrive, the store will advise you accordingly. We thank you for your patience in this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply04 May 2018, 08:42
Official
We confirm that the store have contacted you and sent a call back voucher to you. Call back no ***.
As soon as stock arrive, the store will advise you accordingly. We thank you for your patience in this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,