Indifference from the management of Game Store in Fourways

Had a Logik ( Game own brand) hand blender which was not working, went to the Game store in fourways for the item to be repaied or replaced. Spent over an hour in the store . The consulant advised she could not find the item on the system.’i them went to the floor and showed them a similar item on the shelf which was also not on the system I have been a loyal customer of Game and have bought over tens of thousand rands worth if appliances from them over the years . Was extremely disappointed that they were not prepared to exchange the item which was R159.00

The same item in fact a better brand is R99.00 at Takealot, no waiting , home delivery, extremely professional .