AJ
Andre J
1 reviews | Active since Jul 2011
18 Apr 2015, 19:03
Incorrect vacuum bags
On 17 April I went to Game, after calling, to get bags for my Electrolux Mightymite vacuum cleaner that I bought from Game. Maurice (who was very helpfiul). conformed that there was in stock. I went there and picked it up. None of them fitted in the vacuum cleaner. Even though I received a refund, I am still unhappy that faulty bags is on the shelf. Also that two trips (time and petrol) had to be made. And the fact that game does not carry stock for a product that they sold me.
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Replies (1)
Game's replyOfficial
19 Apr 2015, 10:24Hello Service Demand,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Game Centurion for further investigation with the Merchandise department.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Game Centurion for further investigation with the Merchandise department.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,
Game's reply19 Apr 2015, 10:24
Official
Hello Service Demand,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Game Centurion for further investigation with the Merchandise department.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Game Centurion for further investigation with the Merchandise department.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,