<p>Bought a Samsung Galaxy J5 from Game at The Pavilion. Also opted to take the insurance as well. Lady who sold the product told me that it was R60 per month.</p> <p> </p> <p>However yesterday i got an sms from my bank stating that an amount of R150 was to be debited. REALLY??? I have all the paperwork to prove that she sold it to me for R60. They added R60 to my bill when i bought the phone just for the last 2 days of cover in August which i did not have a problem with.</p> <p> </p> <p>I have tried calling the number for the cellular insurancce - ***- believe me, you can hold on till Jesus comes and obody will answer.</p> <p> </p> <p>Heres the policy number - please sort this out asap. GMPOL ********** .</p> <p> </p> <p> </p>
Good day,
We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.
This matter was referred to Finrite senior management for further investigation and assistance.
Regards
Herman van der Berg
Customer Service
***73
Best regards,
Good day,
We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.
This matter was referred to Finrite senior management for further investigation and assistance.
Regards
Herman van der Berg
Customer Service
***73
Best regards,
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