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seipelo S

1 reviews | Active since Aug 2018

11 Aug 2018, 19:06

Inconsiderate staff

Earlier today I went to game store menlyn with my mom and my niece, while busy looking for a tv my niece started to vomit. Some ladies working at game passed us and while I thought they were feeling sorry and being considerate seeing that my niece was vomiting they told us to not stop her and let her finish vomiting. When she is done they come back to us and ask us if we do not have a plastic bag to put the vomit inside I looks at my mom with shock and I respond no we do not have a plastic back. Then the one lady told me to pick up the vomit with the game leaflet that I was holding and still in shock I gave my mom my bag to hold and I started wiping off the vomit of off the floor with the leaflet while busy doing that my mom asks them if they do not have a cleaning lady then the cleaning lady come from behind me. Since I was already done wiping the vomit took out a tissue from my bag.

It's saddens me to get such treatment from fellow Africans. My mom even ended up telling them that she was happy about their customer service as they got embarased and walked away. Soon after that we left the store without buying the tv as my mom couldn't stand being in the store after getting such treatment.

0
Replies (1)
Game
Game's reply12 Aug 2018, 09:42
Official

Good day,

We acknowledge receipt of your complaint with reference ***7.

This matter was referred to management for further investigation

Regards

Game Customer Service

***

***73

/h

Best regards,