MR
MBALI R
1 reviews | Active since Apr 2012
10 Jul 2018, 14:10
incomplete package
We purchased a DSTV Explora 2 weeks ago at Game West street and up until now we still have not received the wifi connector. Everytime I phone they never have an answer for us
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
10 Jul 2018, 15:14Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Your reference for this call is ***6. Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. Kindly allow up to 48 hours for further feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's reply10 Jul 2018, 15:14
Official
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Your reference for this call is ***6. Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. Kindly allow up to 48 hours for further feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's replyOfficial
12 Jul 2018, 15:53Good Day
As discussed with management arrangments have been made.
We trust you find it in order.
Regards
Group Customer Service Advisor
***73
/rk
Best regards,
Game's reply12 Jul 2018, 15:53
Official
Good Day
As discussed with management arrangments have been made.
We trust you find it in order.
Regards
Group Customer Service Advisor
***73
/rk
Best regards,