RH
Rita H

1 reviews | Active since Jan 2012

20 May 2026, 08:04

Incomplete order received

I ordered 3 bags of dog food and a bag of dog treats on 25th April. Only two bags of dog food were delivered, I am still waiting for a refund/voucher/the balance to be delivered. People keep calling me to say they are working on it but nothing gets done

0
Replies (1)
Game
Game's reply20 May 2026, 09:00
Official
Hello Rita, Thank you for getting in touch. I'm sorry your full order wasn't delivered and you're awaiting the refund on the outstanding items. Your query is with our finance team and you will be notified once the voucher has been attached to your profile.